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At Wall Frame Sart, we want you to love your purchase. If for any reason you are not satisfied, we’re here to help.
1. Returns
You may request a return within [7–14 days] of receiving your order.
Items must be unused, in their original packaging, and in the same condition as received.
To start a return, contact us at info@wallframesart.com with your order number and reason for return.
2. Non Returnable Items
The following items are not eligible for return:
Customized or personalized frames.
Items purchased on final sale or clearance.
3. Refunds
Once your return is received and inspected, we will notify you by email.
If approved, your refund will be processed within [5-10 business days] to your original payment method.
Shipping costs are non refundable (unless the return is due to our error or a defective item).
4. Exchanges
We only replace items if they are defective, damaged, or incorrect.
If you need to exchange an item, email us at info@wallframesart.com with photos of the issue.
5. Shipping Returns
Customers are responsible for paying return shipping costs (unless the product was damaged, defective, or incorrect).
We recommend using a trackable shipping service.
6. Damaged or Defective Items
If you receive a damaged or defective item, contact us within 48 hours of delivery with photos, and we’ll arrange a replacement or refund.
7. Contact Us
If you have any questions about this Refund & Return Policy, reach us at:
info@wallframesart.com